These terms set out how 88jlcom operates this platform, what we ask of you, and what you can expect from us in return. Access and eligibility depend on local law and are available only where local law permits.
Account Terms
Data Handling
Your Rights
Contact Paths
POLICY POSTURE
How Our Legal Framework Applies
Using 88jlcom means you have read and accepted the terms set out on this page. These terms govern your account, the transactions you make through it, and the content you access on this platform. Availability is jurisdiction-dependent — access is offered only where local law permits and where you meet eligibility requirements. When you complete a transaction using Maya or InstaPay, the record of that transaction is stored in your account history. You can review it at any time after login. We do not alter transaction records once confirmed; if you believe a record is incorrect, the process to raise that question is described in the rights section below. We may update these terms when our services change or when applicable rules require it. The current version is always the one shown on this page. Continuing to use your account after a material update means you accept the revised terms. We aim to notify you through your registered account when a significant change is made. Local payment rails such as Maya and InstaPay are subject to their own provider terms, which sit outside this policy but affect how transactions are processed on your end.
Maya
InstaPay
Account Wallet
Philippines Region
Eligible Access Only
COVERAGE AND LIMITS
What This Policy Covers and What It Does Not
Not every aspect of your experience falls under this single policy document. Understanding the boundaries helps you know where to look when a question comes up.
Account Access
Terms governing how you create, use and close your account on 88jlcom are fully within scope here. This includes login credentials, account verification steps and the conditions under which access may be suspended.
Transactions
Deposits and withdrawals processed through your account wallet — including those made via Maya or InstaPay — are covered by these terms at the platform level. Each payment provider also carries its own separate provider terms.
Site Content
Game content supplied by studios such as Pragmatic Play, PG Soft and Spadegaming is governed by those studios' own licensing arrangements. Our terms cover how you access that content through the platform, not the content itself.
Third-Party Services
External services you reach from this platform — including payment apps, e-wallet providers and linked sites — operate under their own terms. We are not responsible for the policies of those external services once you leave our platform environment.
YOUR PRACTICAL OPTIONS
Actions Available to You Under This Policy
You hold a clear set of practical options when it comes to how your account data is held and used. After logging in, your transaction history — every deposit and withdrawal recorded against your account, including Maya and InstaPay movements — is visible in the account dashboard. That record reflects what was confirmed at the time of each transaction. If a detail looks wrong, you have a path to raise it directly with our support team rather than waiting for a scheduled audit cycle. Separately, your registered account details — email address and contact number — can be reviewed through account settings. Updates to those details follow the verification steps shown in the settings screen. We keep the correction process visible and account-based so you do not need to navigate outside the platform to exercise these options.
Review Transaction Records
Log in and open the account dashboard. Every confirmed transaction — including Maya and InstaPay entries — is listed there with its date and status. No external request is needed to view your own history.
Correct Account Details
Account settings let you update your registered email and contact number. Follow the verification steps shown on that screen. Some changes may require identity confirmation before they take effect.
Raise a Policy Question
If something in these terms is unclear or you believe a policy has been applied incorrectly to your account, contact our support team using the paths listed in the support section below. We aim to respond through the same channel you used.
Request Account Support
For account access issues — locked credentials, unrecognised activity, or a wallet discrepancy — raise a support request directly. Include your registered account email so the team can locate your record without delay.
CONTACT PATHS
How to Reach Us on Policy Matters
For questions about these terms, your account data or how a specific policy applies to your situation, use the contact paths below. Have your registered account email ready when you reach out — it helps us locate your record and respond accurately.
Live Chat
Open the chat icon from any page on 88jlcom. Describe your policy question and include your account email. This is the fastest path for account-specific queries.
Email Support
Send a detailed message to our support address found on the Contact page. Email works well for written policy questions where you want a documented response you can refer back to.
Account Help Centre
The Help section inside your logged-in account lists common policy questions with step-by-step responses. Check there first — many account and transaction questions are answered without needing to contact the team.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention Practices
Our approach to the data your account generates is shaped around four areas: what we collect, how we protect it, how long we keep it, and how you can ask us to act on it. Each area is described in the items below.
Data Collection and Use
We collect the information you provide at registration — email, contact number and payment method details — and the transaction records your account activity produces. We use this to operate your account, process transactions via Maya or InstaPay, and respond to support requests. We do not sell account data.
Cookies and Site Behaviour
The platform uses cookies to keep your session active across pages and to remember preferences you set in account settings. You can adjust cookie permissions through your browser settings, though some features depend on session cookies to function correctly.
Account Security Practices
Your login credentials are stored in hashed form. We do not have access to your plain-text password. If you suspect unauthorised access, use the password reset path on the login screen immediately and then contact support through the live chat channel.
Data Retention and Removal Requests
Transaction and account records are retained for the period required by applicable rules in eligible regions. To request a review of what data we hold on your account, contact support with your registered email. We will confirm what records exist and the applicable retention period.
POLICY QUESTIONS
Frequently Asked Questions on Our Legal Terms
Common questions about how these terms apply to your account, your data and your options as a user of 88jlcom.
Do these terms apply to my account if I am in the Philippines?
Access to 88jlcom and the applicability of these terms depend on local law. Where access is permitted under local law in eligible Philippines regions, these terms govern your account fully. Check the eligibility conditions shown during account creation for your specific situation.
Where can I see the current version of the legal terms?
The version shown on this page is always the current one. We do not maintain archived versions publicly, but if you need confirmation of a term as it applied on a specific date, contact support with your account email and the date in question.
Can I see my full transaction history, including Maya and InstaPay entries?
Yes. Log in and open the account dashboard. Every confirmed transaction — deposits and withdrawals including Maya and InstaPay records — is listed there. Each entry shows the date, amount and status as confirmed at the time of processing.
What happens if I disagree with how a policy has been applied to my account?
Raise the question through live chat or email support, referencing your account email and the specific policy point you want reviewed. We will check the record on our side and respond in writing through the channel you used.
How do I update my registered contact details?
Open account settings after login. The fields for your email address and contact number are editable there. Some updates require a verification step — follow the instructions shown on screen. If you cannot access settings, contact support to initiate the change.
How long does 88jlcom keep my account and transaction data?
Retention periods depend on the rules applicable in eligible regions. We keep transaction records for the period those rules require. To find out exactly what data we hold and for how long, send a request to support with your registered account email.