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This policy explains what account and transaction data 88jlcom collects when you access our platform, how we use it, and what choices you have. Availability of our service depends on local law and eligible regions in the Philippines.
When you create an account on 88jlcom, we collect the information you enter directly — your registered email address, contact number, and the wallet details you link for transactions such as Maya or InstaPay deposits and withdrawals. We also collect session data: the device type you use to access our platform, your browser version, IP address, and the pages you visit within the site. This technical data helps us maintain account security and understand how our platform performs on mobile. We do not sell your personal data to third parties. We share it only where needed to process a transaction you initiated — for example, passing the minimum required fields to a payment processor when you make a Maya or InstaPay transfer — or where required by applicable law. We retain transaction records as long as your account remains active and for a period after closure as required by the applicable rules of the region where you access our service. If you have questions about what we hold, you can raise them through our support contact path described further down this page.
This policy covers data processed by 88jlcom directly. Some areas — like third-party payment gateways and external game content — operate under their own terms. Knowing what falls inside and outside our scope helps you understand exactly who holds which piece of your data.
All data collected when you register, log in, or update your account details on 88jlcom falls under this policy. That includes your email, contact number and any identity verification steps shown in your account settings.
Deposit and withdrawal records tied to your account wallet — including Maya and InstaPay transfers you initiate — are processed and held under this policy. The payment processor's own privacy terms also apply to its side of the transaction.
Your browsing activity within our platform — which game lobbies you open, session duration, and device type — is logged under this policy to help us keep the account experience consistent across sessions.
Links to external services, payment gateways and game content providers operate under their own separate privacy frameworks. Once you leave 88jlcom's platform, this policy no longer applies to data collected by that external service.
You have real choices about the data we hold on your account. You can review the personal details stored under your profile at any time by logging in and checking your account settings — the fields shown there reflect what we currently have on file. If something is incorrect, you can update it directly in those fields or raise a correction request through our support channel. For transaction records, including Maya and InstaPay payment history, the log is visible inside your account wallet section after login. If you need a formal copy of your records or want to ask about data we hold that is not visible in your account view, submit a request through our support contact form and identify your registered account. We aim to respond to data questions within a reasonable period. Where local law grants you additional rights over your personal data, we will apply those within the scope that the applicable rules of your eligible region require.
Log in and open account settings to see the personal details and wallet information we currently hold. Transaction history, including Maya and InstaPay records, is in the wallet section.
Update basic profile fields directly in your account settings. For changes that require identity verification, follow the steps shown on the correction screen or contact our support team.
Submit a request through our support contact form with your registered account details. Include what data the question relates to — for example, a specific transaction record or stored contact detail.
If you close your account and want to request deletion of personal data we are not required to retain by applicable law, contact support with your account details and the specific removal request written clearly.
If something in this policy is unclear, or you need to act on your data rights, these are the direct contact paths available. Use the channel that suits your situation — routine account questions can go through live chat, while formal data requests should come through email so we have a written record.
Open the chat widget from any page on 88jlcom to reach our support team. Use this path for account access questions and general policy clarifications.
Send formal data requests — correction, access or removal — to our support email address shown in your account dashboard after login. Include your registered email and a clear description of your request.
For routine record checks — Maya and InstaPay transaction logs, stored profile details — your account dashboard after login is the first place to look before contacting support.
We apply account-level security measures to the data we hold, including session management controls and encrypted storage for sensitive account fields. Cookies are used on our platform to maintain your login session, remember your device preferences, and measure how pages perform — you can manage cookie preferences through your browser settings at any time. Data we collect is kept only as long as your account needs it or as long as applicable rules for your eligible region require.
Session tokens, encrypted fields and login controls protect the account data we hold. If you notice unexpected access to your account, report it immediately through live chat or email support so we can act on it.
We use cookies to keep your session active, remember device settings, and monitor platform performance. No personally identifying data is stored in a cookie beyond what is needed to maintain your logged-in session.
Account data is held while your account is active. Transaction records — including Maya and InstaPay history — are retained for the period required by applicable rules in your eligible region, then removed from active storage.
When we update this policy, the revised version is posted on this page with the date it takes effect. Continuing to use your account after a posted update means you have acknowledged the change.
These are the questions we hear most from account holders about how their data is handled. If your question is not covered here, reach out through live chat or the email address in your account dashboard.
At registration we collect the email address and contact number you enter, plus the device and session data generated by your first login. If you link a payment method — Maya or InstaPay — the relevant account reference is stored to process your transactions.
Yes. Your Maya and InstaPay transaction history is in the wallet section of your account dashboard after login. For a formal data export or records not visible in your account view, submit a request through our support email with your registered account details.
We share data only where a transaction you initiated requires it — for example, passing necessary fields to a payment processor for a Maya or InstaPay transfer — or where applicable law requires disclosure. We do not sell personal data to marketers or unrelated third parties.
Log in and open account settings to update basic profile fields directly. For changes that need identity verification, follow the instructions on the correction screen. If you cannot complete the update yourself, contact support with your account details and the correction you need.
Transaction records and account details are retained for the period required by applicable rules in your eligible region after account closure. After that retention period, data is removed from active storage. Contact support if you want specifics about the retention period relevant to your account.
Send a written removal request to the support email shown in your account dashboard. Include your registered email address and specify what data you want removed. We will process the request for data we are not required to retain by applicable rules, and confirm the outcome in writing.